Communication Skills for Managers

About This Course
Pre-Test: View/Print     Online Test     
Chapter 1: Communication: The Key to a Manager's Success

Online Review     
Chapter 2: Listening: The Foundation

Online Review     
Chapter 3: Getting Your Message Across

Online Review     
Chapter 4: The Art of Asking Questions

Online Review     
Chapter 5: Helping People Learn

Online Review     
Chapter 6: On Your Feet: Making Successful Presentations

Online Review     
Chapter 7: On the Page: What Is Good Writing?

Online Review     
Chapter 8: On the Page: How to Write Well

Online Review     
Post-Test: View/Print     Online Test
Appendix A: Communication Skills Log
Bibliography