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Erie Community College

Workforce Development

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Erie Community College

Erie Community College understands that a well-trained workforce is the key to success for businesses, corporations and service organizations. In order to meet the needs of the local business community, ECC has partnered with the American Management Association (AMA) to offer professional certification. These American Management Association self-study courses, offering Continuing Education Units (CEUs), will enhance your career and improve your value to any organization. As part of the AMA network, you are one of 2 million business professionals around the world who have chosen the American Management Association as a resource for your professional needs.

Flexstudy provides the professional with top quality American Management Association self–study course material. You choose from a wide range of disciplines: sales, marketing, finance, leadership, customer service and more.

Improve your skill sets - work smarter, not harder. Gain Continuing Education Units (CEUs) and have an immediate impact on your organization.

Our courses provide practical solutions for today's business challenges and allow for continuous feedback along the learning curve. Register now to take a course through Erie Community College.

Flexstudy and Erie Community College are your one-stop source for finding online business training and development courses. Flexstudy and Erie Community College provide proven self study course material from the American Management Association, the number–one management education and training organization in the United States.

Flexstudy is a tool for experiencing online learning, and is a powerful and versatile method for training your employees. It is an efficient way to help employees learn and grow. Contact Erie Community College for details on how to integrate these courses into your corporate training programs.

Follow these steps to receive an AMA Certificate:

Choose an area of concentration. To view the curriculum detail click on the program title in the list below.

Select and order 5 or 6 courses totaling 10 CEUs. Each course may be applied toward one certificate. The number of CEUs awarded is listed with each course description.

Upon successful completion of all the testing components in each course, you will receive a CEU certificate under separate cover.

Inform certificate@flexstudy.com upon completion of 10 CEUs. You will then be awarded a Certificate from the AMA.

Certificate Programs	Price
Certificate In Success Skills In The Workplace	$480.00
Certificate In Customer Satisfaction Management	$480.00
Certificate In Quality Improvement Management	$480.00
Certificate In General Management	$480.00
Certificate For The Administrative Assistant	$480.00
Certificate In Manufacturing Management	$480.00
Certificate In Sales And Marketing Management	$480.00
Certificate In Human Resources Management	$480.00
Certificate In Finance And Accounting Management	$480.00
Certificate In Strategic Leadership	$480.00
Certificate In Business Communications Management	$480.00

For more information, including a course description, table of contents, sample chapter and registration instructions, click on a course title below.

Accounting	Price	CEUs
Activity-Based Costing, Second Edition	$99.00	2
Alternative Dispute Resolution for CPAs	$99.00	1
Cost Accounting for Planning and Control	$99.00	2
Forensic Accounting and Financial Fraud	$99.00	2
The Job of the Accounting Manager: Leading Edge Strategies	$99.00	2

Communications	Price	CEUs
Business Writing: When English Is a Second Language	$99.00	1
Communication Skills For Managers, Fourth Edition	$99.00	2
Fundamentals of Business Writing	$99.00	2
How to Sharpen Your Business Writing Skills	$99.00	2
Interpersonal Communication Skills in the Workplace	$99.00	1
Planning and Leading Productive Meetings	$99.00	2
Presentation Success: How to Plan, Prepare, and Deliver Effective Presentations	$99.00	1
The Grammar and Proofreading Course	$99.00	1

Customer Service	Price	CEUs
How to Be a Great Call Center Representative	$99.00	2
Keeping Customers for Life	$99.00	1

Finance For Managers	Price	CEUs
A Manager's Guide To Financial Analysis, Fifth Edition	$99.00	2
A Practical Approach for Cashflow Reengineering	$99.00	2
Finance and Accounting for Nonfinancial Managers, Second Edition	$99.00	2
Financial Tools to Drive Business Strategy	$99.00	2
Fundamentals of Budgeting for Nonfinancial Managers	$99.00	2
Fundamentals of Finance and Accounting for Nonfinancial Managers, Third Edition	$99.00	2
How to Build Effective Financial Reporting Systems	$99.00	2
How to Make the Right Leasing Decisions	$99.00	2
How to Prepare a Financial Forecast	$99.00	2
Managing Financial Risk with Forwards, Futures, Options, and Swaps, Second Edition	$99.00	2
Planning Cash Flow	$99.00	2

Human Resources	Price	CEUs
Compensation: How to Develop Effective Reward Programs	$99.00	1
Fair, Square, and Legal: A Manager's Guide to Safe Hiring, Managing, and Firing Practices, Second Edition	$99.00	2
Fundamentals Of Human Resources Management, Fourth Edition	$99.00	2
How To Manage Training: Facilitating Workplace Learning for High Performance	$99.00	2
How to Plan and Conduct Productive Performance Appraisals	$99.00	2
Successful Interviewing: Techniques for Hiring, Coaching, and Performance Management Meetings	$99.00	2

Leadership	Price	CEUs
Delegating for Business Success	$99.00	1
First Level Leadership: Supervising in the New Organization, Second Edition	$99.00	2
Gaining Competitive Advantage with Shared Leadership Teams	$99.00	2
Leadership Skills for Managers, Fourth Edition	$99.00	2

Management	Price	CEUs
A Manager's Guide To Human Behavior, Fourth Edition	$99.00	2
Corporate Governance: What it Means for Managers	$99.00	2
First-Line Supervision, Fifth Edition	$99.00	1
Getting More Done Through Delegation, Second Edition	$99.00	2
How to Develop the Strategic Plan	$99.00	2
How to Manage Conflict in the Organization, Second Edition	$99.00	1
How to Plan and Manage Your Company Budget, Fifth Edition	$99.00	2
Managing and Achieving Organizational Goals	$99.00	1
Performance Management	$99.00	2
Planning and Managing Change	$99.00	2
The Complete Training Course for Managers	$99.00	1
What Managers Do	$99.00	2

Manufacturing/Operations	Price	CEUs
Fundamentals of Inventory Management and Control, Third Edition	$99.00	1
Fundamentals of Statistical Process Control	$99.00	2
How to Manage Maintenance	$99.00	1
How to Plan and Manage Warehouse Operations, Second Edition	$99.00	2

Manufacturing/Quality	Price	CEUs
How to Lead a Business Process Improvement Effort	$99.00	1
ISO 9001:2000 Making the Transition	$99.00	2
Managing the Customer Satisfaction Process	$99.00	1
Total Quality Management	$99.00	2
Understanding and Implementing ISO 14001	$99.00	1

Marketing	Price	CEUs
Fundamentals of Marketing, Fourth Edition	$99.00	2
How to Write a Marketing Plan	$99.00	2

Negotiation Skills	Price	CEUs
Interpersonal Negotiations: Breaking Down the Barriers	$99.00	2
Successful Negotiating	$99.00	2

Personal Development	Price	CEUs
Developing Basic Job Skills	$99.00	1
Personal Strategies for Managing Stress, Second Edition	$99.00	2
Practical Problem-Solving Skills in the Workplace	$99.00	1
Skills For Success: A Guide for Secretaries and Administrative Assistants	$99.00	2

Project Management	Price	CEUs
Successful Project Management, Second Edition	$99.00	1

Purchasing	Price	CEUs
Fundamentals of Purchasing	$99.00	2
Strategic Supply Management	$99.00	2

Strategic Planning	Price	CEUs
Mergers and Acquisitions: A Strategic Valuation Approach	$99.00	2

Supervision	Price	CEUs
Coaching for Top Performance	$99.00	1

Team Building	Price	CEUs
How to Be an Effective Facilitator	$99.00	1
How to Build High Performance Teams	$99.00	2
How to Make Teams Work	$99.00	1

Time Management	Price	CEUs
How to Manage Your Priorities	$99.00	1
Taking Control with Time Management, Fifth Edition	$99.00	1

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