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Course Title: Managing Multiple Projects
Author: Michael S. Dobson, Deborah Singer Dobson
Provider: American Management Association
Price: $89.95
CEU Credits: 1
Level: Advanced
Field Of Study: N/A
Prerequisites: None
Purchase This Course

About This Course xiii

How to Take This Course xv

Pre-Test xvii

1 The Challenges of Multiple Project Management . . . 1
     Learning Objectives
     Introduction to Managing Multiple Projects
          Projects + Operations = Work
          Characteristics of Your Multiple Project Environment
          Challenges in Your Multiple Project Environment
     Managing Programs and Portfolios
          Difference Between Programs and Portfolios
          Portfolio Management
          Program Management
     Operational Work and Time Management
     Recap
     Review Questions

2 Applying Single Project Management in a Multiple Project Environment . . . 17
     Learning Objectives
     Introduction to Project Management
     The Project Environment
     The Project Life Cycle
     Project Initiation
          From Problem to Project
          The Triple Constraints
          User Needs and Requirements
          Project Charter
     Recap
     Review Questions

3 Project Life Cycle Issues in Programs . . . 37
     Learning Objectives
     The Multiple Project Life Cycle
     Common Issues Managing a Program of Independent Projects
          Challenges in Managing a Program of Independent Projects
          Opportunities in Managing a Program of Independent Projects
     Common Issues Managing a Program of Interdependent Projects
          (Very Large Project)
          Skill Set of Project Managers
          Analyze Interdependent Failures
          Manage Tradeoffs
     Recap
     Review Questions

4 The Tools of Project Planning . . . 49
     Learning Objectives
     From Initiating to Planning
     Statement of Work
     Work Breakdown Structure (WBS)
     WBS Dictionary
     Using a Work Breakdown Structure in Managing Multiple Projects
     Recap
     Review Questions

5 Project Scheduling . . . 63
     Learning Objectives
     Schedule Development
     Network Diagram
          Forward and Backward Pass
          Critical Path and Float
          Gantt Chart
     Recap
     Review Questions

6 Resource Loading and Leveling for Single and Multiple Projects . . . 73
     Learning Objectives
     Approaches to Scheduling Multiple Projects
     Resourcing the Project Plan
     Resource Loading
     Resource Leveling
          Leveling the Schedule
          Leveling Resources
          Compressing Schedule
     Resource Scheduling
     Resourcing Multiple Projects
     Recap
     Review Questions

7 Advanced Scheduling Techniques for Multiple Projects . . . 87
     Learning Objectives
     Jigsaw Puzzles, Least Resources, and the Critical Chain
     Priority-Setting Strategies for Managing Multiple Projects
     Least-Resource Scheduling
          Lay Out Time-Fixed Projects First; Determine and Schedule Resource Requirements
          Identify Available Resources for Remaining Projects
          Schedule the Least Resource; Fit the Final Schedule Together
     Critical Chain Project Management
          Searching for Resource Dependencies
          Project Buffer, Feeder Buffers, Resource Buffers
          Managing the Buffer
     Recap
     Review Questions

8 Planning for Risk . . . 99
     Learning Objectives
     Risk and Project Management
     Risk Management Processes
     Issues and Concepts in Risk Management
          Triple Constraints Issues
          Business Risk vs. Insurance Risk
          Opportunity and Threat
          Residual and Secondary Risk
          Degree and Area of Risk Tolerance
     Risk Identification
          Document Analysis
          Interviews
          Assumptions Analysis and Brainstorming
          Plan Analysis
     Risk Analysis
          Decision Trees
          Risk Buckets
          Filtering Technique
          Completing Risk Analysis
     Risk Response Planning
          Modifying the Plan for Risk
          Contingency Planning
     Risk Monitoring and Control
          Implementing the Risk Response Plan
          Updating and Maintaining the Plan
          Managing Residual Risks, Surprises, and Problems
          Managing Contingency Allowances and Reserves
     Recap
     Review Questions

9 Planning for Cost, Quality, Communications, Procurement, and Human Resources . . . 117
     Learning Objectives
     Comprehensive Project Planning
     Cost Planning
          Cost Estimating
          Cost Budgeting
     Quality Planning
     Human Resources Planning
     Procurement Planning
     Communications Planning
     Recap
     Review Questions

10 Execution, Monitoring, and Control . . . 133
     Learning Objectives
     Execute, Monitor, Control
     Project Execution
          Building the Project Team
          Managing Tasks and Deliverables
     Monitoring and Control
          Baselining Your Project
          Managing Risks
          Managing Scope, Quality, and Change
          Updating the Plan or Baseline
     Earned Value Project Management
     Recap
     Review Questions

11 Closeout for Single and Multiple Projects . . . 149
     Learning Objectives
     Closing Time
     Closing Processes
     Transition Processes
          Deliver the Final Product or Service
          Obtain Customer Approvals
          Provide Training and Orientation for Users and Operators
          Transition Responsibility for Operation and Maintenance
          Establish Support Systems and Provide Support
     Administrative Closure
          Close Out Contracts
          Submit Final Invoices
          Release Project Resources for Other Work
          Close Project Files and Finalize Internal Administrative Procedures
          Celebrate Success and Reward Team Members
     Salvage Processes
          Measure and Ensure Customer Satisfaction
          Perform a “Lessons Learned” Review
          Identify Opportunities to Reuse and Recycle
     Typical Problems in Closing a Project
     Checklists and Planning for Closeout
     Closing Out in the Multiple Project Environment
     Recap
     Review Questions

12 Developing Your Personal Action Plan for Managing Multiple Projects . . . 165
     Learning Objectives
     From Single Project Management to Multiple Project Management
     Standardizing in a Multiple Project Environment
     The GREAT Model
     Your Action Plan
     Recap
     Review Questions

Answers to Exercises and Case Studies . . . 175

Bibliography and Recommended Reading . . . 185

Glossary . . . 189

Post-Test . . . 199

Index . . . 205




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