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Course Title: Keeping Customers for Life
Author: Joan Koob Cannie, Donald Kaplin
Provider: American Management Association
Price: $79.95
CEU CPE
Credits: 1 9
Level: Fundamental Basic
Field Of Study: N/A Marketing
Prerequisites: None
Advanced Preparation: None
Accreditation and Continuning Professional Education
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Chapter 1 - Introduction

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     Accounting
     Communications
     Customer Service
     Finance For Managers
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     Negotiation Skills
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     Strategic Planning
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