||Charles M. Cadwell
||American Management Association
|Field Of Study:
|Purchase This Course
Course Objective:This course provides a powerful combination
of training, communicating, and motivating skills that will enable you to successfully
challenge your staff to reach higher levels of performance
Learn how to:
- Improve your coaching skills so your
staff, both individually and as a team, can improve their performance.
- Define and communicate performance goals using S.M.A.R.T. criteria:
Specific, Measurable, Attainable, Relevant and Time-trackable
- Develop a performance improvement plan
More About the course:Businesses and industries of all
types now acknowledge that their people constitute the real competitive advantage.
They also realize that enhancing the
performance of their people and,consequently,of the organization depends
on the continuous improvement of staff at all levels.An effective Performance
Management system is essential to help employees perform at their best and
align their contributions with the goals,values,and initiatives of the organization.
Performance Management presents managers and supervisors with a clear
model they can follow to plan,monitor,analyze,and maintain a satisfying
process of performance improvement for their staff.Designed to encourage
students to apply what they are learning to their current job responsibilities,
this self-study course offers exercises and assessments to determine their own
readiness to implement performance management.It also illustrates strategies for
developing the crucial communication skills of coaching,problem
solving,and giving feedback while teaching methods for linking organizational and personal goals.
By demystifying the role of various performance management techniques,such as
360 �feedback,surveys,and performance appraisals,Performance Management provides
the knowledge and tools to design and implement a workable system that benefits
the organization and inspires employees
to manage their own performance.
Charles M. Cadwell, is the president of Training Systems, based in Mulvane,
Kansas, which specializes in training system design and development. He has
more than 20 years of experience in the training field.Prior to
starting Training Systems in 1986,he held positions as Director of Field
Training for Pizza Hut,Inc.and Director of Training for Popingo Video,Inc.
Cadwell 's clients have included Fortune 500 companies as well as a number
of small-and medium-sized service,retail,and manufacturing businesses.
In addition to developing training materials,he frequently facilitates classroom training sessions.
His first book,New Employee Orientation,was published by Crisp Publications
in 1988.Since then he has written three audio-cassette programs for.the
American Management Association on the subjects of recruitment and
selection,orientation and training,and leadership skills.He has also written
four issues of the Trainer 's Workshop for the American Management Association.
His most recent books are How to Be an Effective Facilitator (AMA,1997),
Team Up for Success (American Media,Incorporated,1997),and First-Line
Supervision, Fourth Edition (AMA,1999).
The publisher would like to thank the following people for their review of
the manuscript of this course:
Erik J.Van Slyke,EVP Human Resources,Reuters Americas,New York,
Diane Arthur,President,Arthur Associates Management Consultants,Ltd.
(human resource development specialists),Northport,New York
Mike Deblieux,President,Mike Deblieux Human Resources,and Course
Leader,American Management Association,Tustin,California
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