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Course Title: A Manager's Guide to Human Behavior, Fifth Edition
Author: Matthew Reis
Provider: American Management Association
Price: $89.95
CEU Credits: 2
Level: Intermediate
Field Of Study: N/A
Prerequisites: None
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Understanding how and why employees behave as they do is a critical skill for managers in every organization. Managers are responsible for ensuring that the organization's mission and strategic goals are enacted, so it is of the utmost importance they know how to motivate and engage employees. This thoroughly updated and revised edition of A Manager's Guide to Human Behavior will prepare managers to better understand, motivate, and focus the energies of individual employees and the collective energy of their work teams.

This completely updated course reexamines key theories and focuses on their practical application to typical management situations. New topics in this edition include learning organizations and open systems, as a context for understanding how individuals contribute to organizational effectiveness; self-awareness; Goleman's emotional intelligence; and Bridge's transitions model of change. The performance management section has been enhanced with a simplified process model (define, develop, review, and reward), and the section on leadership examines the concept of the versatile leader who engages the spirit, head, heart, and hands of employees.

Throughout the course, self-assessments, worksheets, checklists, and questionnaires give students the opportunity to apply what they are learning. Each chapter incorporates an action plan tied to the objectives and competencies for the topic area. Short case studies enable students to apply their new knowledge to analyze, understand, and influence human behavior.

Matthew J. Reis, Ph.D., is an organizational psychologist and organization development practitioner. He has over 20 years combined experience in business, management, and consulting in organizational development. Reis has extensive experience in the design, delivery, and evaluation of training programs in a variety of corporate and not-for-profit environments. In addition, he is the founder of Reis Consulting, and he consults with a variety of organizations in the areas of leadership development, strategic planning, team building, and organizational development.

Reis is also a faculty member for the University of Phoenix and teaches part time in their Doctor of Management in Organizational Leadership degree program. Courses taught include Transformational Leadership and Innovation, The Dynamics of Group and Team Leadership, Organizational Theory and Design, The Impact of Technology on Organizations, and Organizational Diagnosis and Intervention. He also mentors numerous doctoral students as they conduct research on leadership in organizations and complete their dissertations.

Reis holds a doctorate in Organizational Psychology from the Claremont Graduate University in Claremont, California.

Judith B. Geller, author of the fourth edition, is the founder of J. B. Geller Consulting, Inc. Geller is the author of How to Comply with the Americans with Disabilities Act, published by American Management Association, and was the technical consultant and Leader's Guide author of AMA's FYI video Making Diversity Work. Geller has an M.B.A. in Human Resources from Clark University and a B.S. in Social Work from Syracuse University.

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