Become a best-in-class supply management organization!

Operating a world-class supply management department can improve your products and services, optimize the use of resources, and lower costs for your organization. Managing the entire supply chain to accomplish this is a complex challenge for today's supply managers.

Strategic Supply Management lays out in practical detail everything you need to know to set the key strategic direction to achieve this goal and your own success as a procurement professional.

This self-study program represents the most up-to-date practices in the profession and presents the tools and knowledge necessary to manage supply chains and suppliers within any enterprise. It offers real experience with work assignments you can use to create a strategy, define resources, develop metrics, manage improvements in the supply chain, and utilize best-in-class processes.

This course offers step-by-step guidance on how you can build and measure your strategic supplier relationships and helps you understand the ramifications of global sourcing. Timely thinking on the role of e-business and an overview of the latest legal issues provide a current basis for the decision-making required of supply managers today..

You'll learn how to:

• See things from the customer's point of view
• Create and implement supply management strategy
• Measure and achieve effective total costs
• Hire, manage, and develop purchasing staff
• Integrate production and service plans
• Control inventory input and output
• Develop improvement plans with suppliers
• Use computer technology in supply management
• Establish and develop effective supply chains
• Understand the legal aspects of supply management
• Benchmark and become a best-in-class supply management organization

Course Objective:

Teach procurement professionals how to establish and operate a supply management department that achieves strategic objectives.

Strategic Supply Management is designed to train procurement professionals to manage the purchasing function in today's supply chain environment. Using the tools and strategies taught in this course, supply managers can begin to establish a world-class supply management department and set a clear strategic direction that contributes to the organization's success. Here you will learn how to structure the supply management function to suit your organization as well as how to hire, manage, and develop properly skilled staff to achieve the strategic objectives. Step-by-step guidance will show you how to build and measure strategic supplier relationships and understand the ramifications of global sourcing. Chapters on analyzing price competitiveness, managing inventory, and using computer technology illustrate the importance of making decisions to maximize the bottom line.

Current thinking on the role of e-business and an overview of the latest legal issues provide a current basis for the decision making required of supply managers today. By completing the work assignments and application exercises embedded in the course, you will be able to apply the knowledge you are gaining to build a world-class supply management department in your own organization.

George L. Harris, C.P.M., is President of Harris Consulting Inc. specializing in providing consulting, training, and e-Business solutions to clients to improve quality, supply chain management, core competencies, and cost performance. These services are provided to customers around the world through offices in Lexington, Massachusetts. He previously held positions at Prime Computer and Digital Equipment Corporation as director of materials. Over the past thirteen years, he has trained over 6,000 individuals in purchasing topics. Publishing credits include various articles in NAPM Insights, NCMA Journal, Grants Magazine, Electronics Buyers News, and a book titled Negotiations: Six Steps to Success, published in 1995.

The publisher would like to thank the following people for their review of the manuscript of this course:

• Richard G. Weissman, Principal, Weissman Training & Development, Hamilton, Massachusetts

• Richard L. Pinkerton, Professor of Marketing and Logistics, Sid Craig School of Business at California State University Fresno, Fresno, California

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