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Course Title: How to Make Teams Work
Author: Paul G. Agnew, Sara Plimpton Boutwell
Provider: American Management Association
Price: $79.95
CEU Credits: 1
Level: Fundamental
Field Of Study: N/A
Prerequisites: None
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When does a company need teams? Whenever reaching the desired outcome depends on the successful integration of diverse skills, interests,and effort. How to Make Teams Work presents team-building techniques in a changing business environment. As a team leader, you'll also understand what's expected of you and why teamwork is so essential to quality improvement and reengineering efforts.

Course Objective:

Understand the role of the team leader and how to integrate teams using training, communication, and trust practices.

You'll learn how to:

  • Lead your team to success by applying the principles of the Team Triangle-training, communication, and trust
  • Address the five life-sustaining needs of every team
  • Nurture an atmosphere of trust among team members
  • Empower your team with a shared sense of purpose and the ability and authority to act

About This Course:

As one course among many offered in the American Management Association's curriculum, How to Make Teams Work has been designed specifically for the manager whose time is at a premium. It provides private, self-paced, individualized study; learning and self-evaluation through in-text exercises; and communication between the student and AMA's Educational Services instructors through a pre-test and a post-test. Paralleling a business school course of study, AMA's curriculum provides practical information to working professionals who, on their own time and at their own pace, want to continue their education.

Paul G. Agnew is the founder of Agnew & Company, a strategic communication, training, and organizational performance consultant group located in Braintree, Massachusetts. Agnew & Company provides a full range of performance analysis, program design, delivery, and management services to a wide variety of clients in the transportation, manufacturing, retail, insurance, and high-technology sectors.

Mr. Agnew has designed, written, and produced programs for sales, skills, and management training. He is the editor and producer of the McGraw-Hill Management Productivity Series of mediated workshops and the Learncom Outstanding Contributor Series, featuring Leonard Nadler, Malcolm Knowles, Robert Mager, and Stephen Becker. He received a 1992 Telly Finalist award in recognition of his video scriptwriting for Digital Equipment Corporation.

Prior to founding Agnew & Company, Mr. Agnew held corporate communications, training, and management positions in the transportation, broadcasting, and public relations industries. He taught instructional design, media production, and training management as a member of the adjunct faculty at Bentley College.

A graduate of Northeastern University, Mr. Agnew pursued graduate studies in instructional design and broadcasting at Boston University. Having served 12 years as a member of his local school committee, Mr. Agnew remains active in public educational affairs.

Sara Plimpton Boutwell, a partner at Agnew & Company, has worked within a wide variety of industries, including insurance, business and finance, electronics, trucking, marine chemistry, health education, and manufacturing. With expertise in both project management and instructional design, Ms. Boutwell has developed customized training programs for companies such as Digital Equipment Corporation, Transamerica, Hewlett-Packard, St. Johnsbury Trucking, The New England National Fire Protection Association, and ROCA, Inc.

Ms. Boutwell received A.A. degrees from Vermont College and Mount Ida College and is a certified paralegal.

The publisher wishes to thank Sidney A. Nachman, Ph.D., Managing Director of Northcastle Group, Greenwich, Connecticut; Aaron J. Nurick, Ph.D., Professor of Management, Bentley College, Waltham, Massachusetts; and Donald H. Weiss, Ph.D., President and CEO, Self-Management Communications, Inc., St. Louis, Missouri, for their help in reviewing the manuscript of this course


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