How to Plan and Conduct Productive Performance Appraisals shows you how to set realistic performance objectives...conduct effective appraisal interviews...give and receive feedback...analyze individual performance and write results-oriented job descriptions...identify employee training and development needs...involve employees in the appraisal process...and handle difficult performance appraisals.

Learn how to:

• Motivate employees to improve their performance and productivity through improved two-way communication
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• Plan, review, and appraise performance fairly and effectively
• Work with difficult employees to improve job performance

Course Objective:

Learn to motivate employees by setting realistic performance objectives, conducting effective appraisal interviews, and identifying training and development needs to improve performance.

About This Course:

As one course among many offered in our curriculum, How to Plan and Conduct Productive Performance Appraisals, has been designed specifically for the practicing manager and the future manager. It provides private, self-paced, individualized study; learning and self-evaluation through instructional programming.

Margaret J. Palmer is a specialist in the areas of management and organizational development. Ms. Palmer, who has a Ph.D. in organizational psychology, teaches courses in management, communication, and organizational studies at the University of Southern Maine, Portland and Lewiston. She is the owner of Healthcare Management Consulting Group through which she works with hospitals and health care agencies on such issues as the nursing crisis, management training, and organizational change. She is the author of the American Management Association's self-study course A Manager's Guide to Human Behavior, Third Edition. The publisher wishes to thank James W. Klingler, Assistant Professor of Management, Villanova University, for his help in reviewing the manuscript for this course.

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