Bristol Community College

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Bristol Community College

Continuing Education Division

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Bristol Community College

The Center for Business and Industry is a comprehensive educational training resource serving southeastern Massachusetts. The Center for Business and Industry offers personal and professional training to meet the educational needs of students and employers. As a regional training leader, we are committed to providing you with a superior learning experience.

The Center for Business and Industry recognizes that you are making a great effort in continuing your education and we will work with you to make this a successful endeavor. Please feel free to contact the Center for Business and Industry at (508) 678-2811 ext. 2165 or email rpaquett@bristol.mass.edu.

Flexstudy provides the professional with top quality American Management Association self–study course material. You choose from a wide range of disciplines: sales, marketing, finance, leadership, customer service and more.

Improve your skill sets - work smarter, not harder. Gain Continuing Education Units (CEUs) and have an immediate impact on your organization.

Our courses provide practical solutions for today's business challenges and allow for continuous feedback along the learning curve. Register now to take a course through Bristol Community College.

Flexstudy and Bristol Community College are your one-stop source for finding online business training and development courses. Flexstudy and Bristol Community College provide proven self study course material from the American Management Association, the number–one management education and training organization in the United States.

Flexstudy is a tool for experiencing online learning, and is a powerful and versatile method for training your employees. It is an efficient way to help employees learn and grow. Contact Bristol Community College for details on how to integrate these courses into your corporate training programs.

For more information, including a course description, table of contents, sample chapter and registration instructions, click on a course title below.

Accounting	Price	CEUs
Activity-Based Costing, Second Edition	$99.00	2
Adding Personal Financial Planning to Your Practice	$99.00	2
Alternative Dispute Resolution for CPAs	$99.00	1
Cost Accounting for Planning and Control	$99.00	2
Forensic Accounting and Financial Fraud	$99.00	2
The Job of the Accounting Manager: Leading Edge Strategies	$99.00	2

Communications	Price	CEUs
Communication Skills For Managers, Fourth Edition	$99.00	2
Fundamentals of Business Writing	$99.00	2
Interpersonal Communication Skills in the Workplace	$99.00	1
Planning and Leading Productive Meetings	$99.00	2
Presentation Success: How to Plan, Prepare, and Deliver Effective Presentations	$99.00	1

Customer Service	Price	CEUs
Delivering Knock Your Socks Off Service	$99.00	2
How to Be a Great Call Center Representative	$99.00	2
Keeping Customers for Life	$99.00	1

Finance For Managers	Price	CEUs
A Manager's Guide To Financial Analysis, Fifth Edition	$99.00	2
A Practical Approach for Cashflow Reengineering	$99.00	2
Finance and Accounting for Nonfinancial Managers, Second Edition	$99.00	2
Financial Tools to Drive Business Strategy	$99.00	2
Fundamentals of Budgeting for Nonfinancial Managers	$99.00	2
Fundamentals of Finance and Accounting for Nonfinancial Managers, Third Edition	$99.00	2
How to Build Effective Financial Reporting Systems	$99.00	2
How to Make the Right Leasing Decisions	$99.00	2
How to Prepare a Financial Forecast	$99.00	2
Managing Financial Risk with Forwards, Futures, Options, and Swaps, Second Edition	$99.00	2
Planning Cash Flow	$99.00	2

Human Resources	Price	CEUs
Compensation: How to Develop Effective Reward Programs	$99.00	1
Fair, Square, and Legal: A Manager's Guide to Safe Hiring, Managing, and Firing Practices, Second Edition	$99.00	2
Fundamentals Of Human Resources Management, Fourth Edition	$99.00	2
How to Plan and Conduct Productive Performance Appraisals	$99.00	2
Successful Interviewing: Techniques for Hiring, Coaching, and Performance Management Meetings	$99.00	2

Leadership	Price	CEUs
Delegating for Business Success	$99.00	1
First Level Leadership: Supervising in the New Organization, Second Edition	$99.00	2
Gaining Competitive Advantage with Shared Leadership Teams	$99.00	2
Leadership Skills for Managers, Fourth Edition	$99.00	2

Management	Price	CEUs
A Manager's Guide To Human Behavior, Fourth Edition	$99.00	2
Corporate Governance: What it Means for Managers	$99.00	2
First-Line Supervision, Fifth Edition	$99.00	1
Getting More Done Through Delegation, Second Edition	$99.00	2
How to Develop the Strategic Plan	$99.00	2
How to Manage Conflict in the Organization, Second Edition	$99.00	1
How to Plan and Manage Your Company Budget, Fifth Edition	$99.00	2
Managing and Achieving Organizational Goals	$99.00	1
Performance Management	$99.00	2
The Complete Training Course for Managers	$99.00	1
What Managers Do	$99.00	2

Manufacturing/Operations	Price	CEUs
Fundamentals of Inventory Management and Control, Third Edition	$99.00	1
Fundamentals of Statistical Process Control	$99.00	2
How to Manage Maintenance	$99.00	1
How to Plan and Manage Warehouse Operations, Second Edition	$99.00	2

Manufacturing/Quality	Price	CEUs
How to Lead a Business Process Improvement Effort	$99.00	1
ISO 9001:2000 Making the Transition	$99.00	2
Managing the Customer Satisfaction Process	$99.00	1
Total Quality Management	$99.00	2
Understanding and Implementing ISO 14001	$99.00	1

Marketing	Price	CEUs
Fundamentals of Marketing, Fourth Edition	$99.00	2
How to Write a Marketing Plan	$99.00	2

Negotiation Skills	Price	CEUs
Interpersonal Negotiations: Breaking Down the Barriers	$99.00	2
Successful Negotiating	$99.00	2

Project Management	Price	CEUs
Successful Project Management, Second Edition	$99.00	1

Purchasing	Price	CEUs
Fundamentals of Purchasing	$99.00	2
Strategic Supply Management	$99.00	2

Sales	Price	CEUs
Motivating Sales People Through Incentives and Compensation	$99.00	1

Strategic Planning	Price	CEUs
Mergers and Acquisitions: A Strategic Valuation Approach	$99.00	2

Supervision	Price	CEUs
Coaching for Top Performance	$99.00	1

Team Building	Price	CEUs
How to Be an Effective Facilitator	$99.00	1
How to Build High Performance Teams	$99.00	2
How to Make Teams Work	$99.00	1

Time Management	Price	CEUs
How to Manage Your Priorities	$99.00	1
Taking Control with Time Management, Fifth Edition	$99.00	1

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